Regd. Govt of India, NCT, New Delhi
Ministry of HRD Govt. of India (Secondary and Higher Education CR Act)
Department of Labour, Govt. of NCT, New Delhi
AN ISO 9001 : 2008 Certified Orgazination

Example A

Approx. Rs 5 Lakh / PROJECT

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Particulars Details
Minimum Order Quantity 1 PROJECT
Service Duration 11 MONTHS
Manpower Required 10
Shift Timings 500 PM to 100 AM, MON - SUN IST
Communication Language HINDI-ENGLISH
Type of Calls Domestic
Type of Process Inbound
Location INDIA
Work Location INDIA
Industry To Cater B2C
Number Of Project Done 1
Qualification Required N/A
Gender Preferred N/A

Work Type � Inbound and Customer Support (Calls, Chat, Email)Client Setup � Inbound Calls, CRM, Chat ID�s, Training, Technical Support Eligibility � Company Duration � 11 Months Working Hours � 24x7Shift Timings � 8:00 AM to 5:00 PM, MON - SUN IST� 5:00 PM to 1:00 AM, MON - SUN IST Minimum Login � 10 Seats or Agents Per Shift Training � Online by Client Quality � Minimum 95% & Expected 98% - 100% & C-Sat - 98%Billing Cycle � Monthly Direct Client Signup � Online India Based Fixed Payout � INR 36,901 Per Seat Per Shift Per Month.

Example B

Approx. Rs 3.5 Lakh / PROJECT :-

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Particulars Details
Minimum Order Quantity 1 PROJECT
Service Duration 11 months
Start Date / Month anytime
Industry To Cater Banking, Insurance, Business to Business

Campaign Details: Work Type � Calling Customer and Routing them to Customer Care Support Eligibility � Company Duration � 11 Months Working days � 24x6 Shift Timings � 9:30 AM to 6:00 PM IST Mon-Sat) Minimum Seats � 10 Seats or Agents Work Flow � 100-200 Calls Per Seat Per Day Data � Unlimited Provided by Client Training � Online/Onsite by Client Billing Cycle � 30 Days (1st Month paid on 15th Max)Direct Client Signup � Online

Additional Information

  1. Item Code: 230
  2. Pay Mode Terms: L/C (Letter of Credit),T/T (Bank Transfer)
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