Regd. Govt of India, NCT, New Delhi
Ministry of HRD Govt. of India (Secondary and Higher Education CR Act)
Department of Labour, Govt. of NCT, New Delhi
AN ISO 9001 : 2008 Certified Orgazination

E-COMMERCE INBOUND PROCESS

We are offering inbound BPO projects to deliver calls to customers to deliver their projects on or before the delivery date and time. A brief explanation of the project financial details is given here

  • No. Of Seats 40 Per Slot
  • Seats Breakup 30 Seats Inbound + 5 Seats Chat Support + 5 Seats Outbound
  • Ratio of Hiring 3 TLs and 3 QA
  • Scope of Work Inbound Calls, Chat Support, Merchant Acquisition and Outbound Calling
  • Contract 12 Months extendable till 36 Months
  • Technical Configuration Dual Core with 500 GB Hardisk & Internet Speed of 8 Mbps
  • Inbound INR 32500+GST (per seat per month)
  • Chat Support INR 28500+GST (per seat per month)
  • Outbound Support INR 28500 + GST (per seat per month)
  • Payout for TLs and QA INR 30000 (per TL) INR 28000 (per QA)
  • Payment Cycle Monthly
  • Payment Mode Wire Transfer
  • Shift Primary Window 9:00 AM to 7:00 PM (IST)
  • Male : Female Ratio 4:6 (Inbound and Outbound), No Such ratio for Chat Support
  • Training Online/Onsite
  • Sign-up Bangalore/Pune
  • IVR and CRM – Provided By the Client

Documents Required

  1. Documents Required:
  2. OSP/DOT License
  3. Incorporation Certificate
  4. ISO Certification (If any)
  5. Corporate Profile
  6. Network Diagram
  7. Center Pictures
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